Privacy Notice

PRIVACY NOTICE


(Clients and Suppliers)

INMOBILIARIA VERTICAL TRIBES S.A.P.I. DE C.V. and VERTICAL TRIBES S.A.P.I. DE CV, all known commercially under the name "TRIVER" and under common control for the purposes of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), which operate under the same processes and internal policies, publishes this Privacy Notice, which applies to the personal data collected with the prior consent of its Owner —participant or supplier—, and through which it is made known the treatment that TRIVER in it’s capacity as Responsible will carry out with the personal data that is provided to us.

TRIVER, with address at Javier Barros Sierra 540, Tower 1 Office 801, Colonia Santa Fe, Álvaro Obregon, Postal Code 01210, in Mexico City, and website www.triver.mx, is responsible for the use and protection of your personal data, and in this regard, we inform you of the following:

For what purposes will we use your personal data?

We will use the personal data that we collect from you for the following purposes, that are necessary for the service you requested:

  • Validate that it is legitimate to negotiate and formalize Contracts.
  • Maintain a correct record as clients of the Company, for tax, accounting and administrative purposes.
  • Carry out collection activities, in case of overdue payments.
  • Carry out collection activities, in case of breach of contract.
  • Maintain a correct record as suppliers of the Company, for tax, accounting and administrative purposes.

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • Marketing or advertising
  • Commercial prospecting

In case you do not want your personal data to be used for these secondary purposes, please send an email to indicate below: ppiedras@triver.mx

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Name
  • Civil Status
  • Federal Taxpayer Registry (RFC)
  • Place of Birth
  • Date of Birth
  • Nationality
  • Home Address
  • Personal phone
  • Mobile phone
  • Email
  • Autograph or digital signature
  • Age
  • Work Address
  • Work Email
  • Work Phone
  • Credit History or Account Statements. (Proof of Income)
  • Number of Credit Cards

Image data.
The personal data whose categories have been identified, may be collected by the controller either through the Web Platform used and/or through the Video Surveillance System installed within its facilities.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it is considered that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must submit the respective request through the following:

Calling the number 55 50908100.

Regarding the procedure and requirements for the exercise of your ARCO rights, we inform you of the following:

  • a) Through what means can the holder and, where appropriate, his representative, as well as the personality of the latter, prove their identity?
    By means of your valid official Id and/or Passport (current) or with power of attorney, original, signed before 2 witnesses, accompanied by a copy of the valid official identification of the signatories.
  • b) What information and/or documentation should the application contain?
    Full Name, Address, telephone, email and data to rectify, cancel or oppose.
  • c) In how many days will we respond to your request?
    5 calendar days.
  • d) By what means will we communicate the response to your request?
    By phone and/or email.
  • e) In what media can the personal data you request be reproduced?
    In PDF format, electronically.
  • f) For more information about the procedure, we make the following media available:
    Calling the number 55 50908100.

The contact details of the person or department of personal data, which is in charge of processing the requests for ARCO rights, are the following:

  • a) Name of the person or department of personal data: Pamela Piedras
  • b) Address: Calle Javier Barros Sierra 540, Tower 1 Office 801, Santa Fe, Álvaro Obregon, Postal Code 01210, in Mexico City
  • c) Email: hola@triver.mx
  • d) Telephone number: 5550908100

You can revoke your consent to the use of your personal data

You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation, we may require to continue processing your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with us.

To revoke your consent, you must submit your request through the following:

Calling the number 55 50908100.

Regarding the procedure and requirements for the revocation of your consent, we inform you of the following:

  • a) Through what means can the holder and, where appropriate, his representative, as well as the personality of the latter, prove their identity?
    By means of your Voter Credential and/or Passport (current) or by power of attorney, original, signed before 2 witnesses, accompanied by a copy of the identification of the signatories.
  • b) What information and/or documentation should the application contain?
    Purposes for which you wish to revoke your consent.
  • c) In how many days will we respond to your request?
    5 calendar days.
  • d) By what means will we communicate the response to your request?
    Via email.
  • e) For more information about the procedure, we make the following media available:
    Calling 55 50908100.

Use of Cookies

The correct functioning of the sites, applications and platforms of the Responsible and that of its suppliers require the enabling of "cookies" in their browsers. "Cookies" are small data files that are stored on the hard drive of a user's computer equipment or electronic communications device when browsing a specific internet site, which allows the exchange of status information between said site and the user's browser. In most browsers, cookies are automatically accepted by virtue of their default settings, although the Owner can adjust the preferences of his browser to accept or reject them. The deactivation of cookies may disable various functions of the websites or may cause them not to be displayed correctly. In the event that the Owner prefers to delete the cookie information sent by the Controller, the file(s) can be deleted at the end of each browser session.

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following:
By calling the number 55 50908100 and expressing your interest in stopping receiving advertising emails or calls.

How can you find out about changes to this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through the website: www.triver.mx.

The procedure through which notifications about changes or updates to this privacy notice will be carried out, is as follows:

By publishing a notice through the website: www.triver.mx

Last update: 28/03/2022

Privacy Notice